Ferndale Primary and Nursery School is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment.


See below link to updated Safeguarding policy. 

Please click here to read The Blue Kite Trust Safeguarding statement

If you have a safeguarding concern please contact school on 01793 332425 and ask to speak to Mrs Nolan (Head of School and DSL) or use contact swindon.

Swindon Borough Council - Contact Swindon Telephone: 01793 464646 

Our school provides a safe, caring, positive and stimulating environment, free from discrimination or bullying, promoting the physical, moral and social development of the individual child, where children can learn and develop happily. 

Sometimes we may need to share information and work in partnership with other agencies when there are concerns about a child’s welfare. We will ensure that our concerns about our pupils are discussed with parents/carers first. However, there may be a rare occasion when our concerns about your child may mean we have to consult other agencies even before we contact you.  The procedures which we follow are laid down by the Local Children Safeguarding Board and we have a number of policies and procedures in place, that contribute to our safeguarding commitment, including our Child Protection Policy.

Any action is taken in line with the following legislation/guidance:

Keeping Children Safe in Education (Updated September 2023) Click here to read this document 
South West Child Protection Procedures (SWCPP)
Working Together to Safeguard Children (Updated December  2023) Click here to read this document. 
Swindon Local Safeguarding Children Board guidance. A link to the Swindon Safeguarding Partnership website can be found here
The Prevent duty – Departmental advice for schools and childcare providers (Last updated December 2023) Click here to read this document

Swindon Borough Council - Contact Swindon Telephone: 01793 464646 

We are working with Sarah Turner Consulting Safeguarding Solutions. Sarah will be providing the team with independent information, advice and guidance along with the support of our statutory agencies.

Extremism and Radicalisation

We actively support the Government’s Prevent Agenda to counter radicalism and extremism. It is vital that staff and parents are aware of the possible danger of extremism and radicalisation of children, predominantly but not solely through online activities. We are committed to supporting parents and pupils to be aware of these dangers. The document below provides further information on this. Staff training is carried out in this area.

Channel Duty Guidance 2015 - Updated Nov 2020

Please click here for prevent duty guidance.

See below for Prevent risk assessment and policy.

Child Exploitation and Online Protection Centre 

Pastoral Care

At Ferndale, we are concerned with supporting all our children so that they are happy, confident individuals who develop into positive learners and members of both the school and the wider community.

All staff at Ferndale, teaching and non-teaching, have made a commitment to the Behaviour Policy and the Bullying and Conflict Policy. There is a very strong emphasis on encouraging children to express any concerns that they have to teachers, non -teaching staff and the Headteacher.

Parents are also reminded that they need to communicate any concerns expressed by their child. Our school doors open at 8:30a.m. where a member of staff will always be available to listen to any concerns you may have.

If this is not possible remember you can always call our school office on 01793 332425 or email the school on

We strongly believe in a multi-agency approach when working with identified students. We are fortunate to have access to the following agencies:

Lighthouse - Blue Kite Trust                                                                                                                    Art and Play Therapy                                                                                                                          Targeted Mental Health – Practitioner & Outreach Workers                                                  Swindon Trailblazers
Parent Support Advisors
Education and welfare officers
Locality School Nurse
Police – Local PCSOs
Local food banks

Click on the following links for further support and guidance: Young Minds and Childline.


We live in an ever changing, digital world with children increasingly having access to the internet. Keeping safe online is a vital part of safeguarding the pupils at Ferndale Primary and Nursery School. We actively teach children about keeping safe online through our cross-curricular ICT curriculum. Further information is kept in our e-safety policy.

Ofsted describes e-safety as a school’s ability to protect and educate pupils in their use of technology as well as having appropriate mechanisms in place to intervene and support any incident where appropriate.

UK Safer Internet Centre Hotline 


Protecting students means providing a safe learning environment by using appropriate monitoring and filtering to control what students can access while at school. But, this only protects them while they are on school premises. Education around e-safety is the only way to ensure that, wherever they are, they know how to stay safe online.

Educate - The education of e-safety covers a wide range of subjects, including:

  • Online behaviour - understanding what constitutes cyber-bullying and how to behave safely and with respect for others
  • Protecting your online reputation – understanding both the risks and rewards of sharing personal information online (your digital footprint)
  • How to use social networking safely
  • Understanding the reliability and validity of online information
  • Data security - keeping your personal information safe and being aware of viruses and hacking
  • Knowing what to do if anything bad happens (e.g. you are a victim of cyber-bullying or you upload something by mistake)

Below are some links that you may find useful:

UK Safer Internet Centre Hotline

Child Exploitation and Online Protection Centre

Parentzone  Common Sense Media site reviews videos, games, books, websites etc to help parents and children know which ones are safe to use.  'Get Safe On-line', gives answers to many questions, via 'Terry Tablet' who answers any questions, informative videos and includes an update on current on line issues and scams.  ThinkUKnow is the education programme of the Child Exploitation and Online Protection Centre aimed at young people. It is based around three key themes:

  • How to have fun 
  • How to stay in control (or how to take control)
  • How to report a problem resources on this website include a Top 10 Tips poster for young people and a school resource pack ‘Putting U in the Picture’.  plenty of advice and teachers’ resources. Look for the ‘Prank or Pain’ link through their ‘Know it All’ project link. Internet Watch Foundation – support website with information on filtering, protection, and an area to report illegal content. part of the Childnet stable of websites, dealing with Internet safety programmes for schools, young people and parents. NSPCC have teamed up with O2 to help you keep children safe when they're using the internet, social networks, apps, games and more.  Their advice and resources are here to support parents as they support their child to use the internet safely, responsibility and positively. Daisy Chain is the follow up to the acclaimed Children’s book ‘Dandelion’. The story of ‘Daisy Chain’ follows a little girl named Buttercup Bree who just doesn’t fit in. She spends her day plucking Daisies and creating chains in the hope of spreading a message of togetherness to the bullies that watch her every step. The story has been narrated by oscar-winning actress Kate Winslet.

If you are on Twitter the following sites provide advice and support:

  • @ThinkuknowUK  Online safety information and advice for young people from @CEOPUK
  • @CEOPUK CEOP is dedicated to tackling child sexual exploitation and abuse, online and offline. Visit for information, advice and resources.
  • @childnet A non profit organisation working with others to help make the Internet a great and safe place for children.
  • @NSPCC Anyone worried about a child can call 08088005000. Everything they do protects children, prevents abuse and transforms society so it’s safer for all children.
  • @bullyinguk  Bullying UK, anti-bullying support and advise, part of @FamilyLives offering a free helpline 08088002222.
  • @IM_org Empowering Britain’s parents and teachers to make confident, informed choices about their online safety.
  • @UK_SIC Partnership of @swgfl_official, @childnet and IWFhotline. Helping young people to stay safe online

If you have any e-safety concerns, you can contact your child’s class teacher or Mrs Nolan, Miss Viney or Mrs Rouse via the school office.

Please see our separate E-Safety section for more support and information.